Charles A Dean Memorial Hospital
Map and Directions to Charles A Dean Memorial Hospital
The data below is based on Fewer than 100 completed surveys with a 46% patient survey response rate.Fewer than 100 Patients completed the HCAHPS survey. Use these rates with caution, as the number of surveys may be too low to reliably assess hospital performance
| Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well. | ||
|---|---|---|
| This Hospital |  |
0% |
| State Average |  |
3% |
| National Average |  |
5% |
| Percent of patients who reported that their nurses "Usually" communicated well. | ||
| This Hospital | |
8% |
| State Average | |
17% |
| National Average | |
19% |
| Percent of patients who reported that their nurses "Always" communicated well. | ||
| This Hospital | |
92% |
| State Average | |
80% |
| National Average | |
76% |
| Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well. | ||
| This Hospital | |
2% |
| State Average | |
4% |
| National Average | |
5% |
| Percent of patients who reported that their doctors "Usually" communicated well. | ||
| This Hospital | |
6% |
| State Average | |
14% |
| National Average | |
15% |
| Percent of patients who reported that their doctors "Always" communicated well. | ||
| This Hospital | |
92% |
| State Average | |
82% |
| National Average | |
80% |
| Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted. | ||
| This Hospital | |
4% |
| State Average | |
7% |
| National Average | |
11% |
| Percent of patients who reported that they "Usually" received help as soon as they wanted. | ||
| This Hospital | |
5% |
| State Average | |
23% |
| National Average | |
25% |
| Percent of patients who reported that they "Always" received help as soon as they wanted. | ||
| This Hospital | |
91% |
| State Average | |
70% |
| National Average | |
64% |
| Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled. | ||
| This Hospital | |
2% |
| State Average | |
5% |
| National Average | |
7% |
| Percent of patients who reported that their pain was "Usually" well controlled. | ||
| This Hospital | |
16% |
| State Average | |
23% |
| National Average | |
24% |
| Percent of patients who reported that their pain was "Always" well controlled. | ||
| This Hospital | |
82% |
| State Average | |
72% |
| National Average | |
69% |
| Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them. | ||
| This Hospital | |
8% |
| State Average | |
16% |
| National Average | |
21% |
| Percent of patients who reported that staff "Usually" explained about medicines before giving it to them. | ||
| This Hospital | |
16% |
| State Average | |
19% |
| National Average | |
19% |
| Percent of patients who reported that staff "Always" explained about medicines before giving it to them. | ||
| This Hospital | |
76% |
| State Average | |
65% |
| National Average | |
60% |
| Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean. | ||
| This Hospital | |
4% |
| State Average | |
5% |
| National Average | |
9% |
| Percent of patients who reported that their room and bathroom were "Usually" clean. | ||
| This Hospital | |
14% |
| State Average | |
16% |
| National Average | |
20% |
| Percent of patients who reported that their room and bathroom were "Always" clean. | ||
| This Hospital | |
82% |
| State Average | |
79% |
| National Average | |
71% |
| Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night. | ||
| This Hospital | |
4% |
| State Average | |
10% |
| National Average | |
12% |
| Percent of patients who reported that the area around their room was "Usually" quiet at night. | ||
| This Hospital | |
33% |
| State Average | |
33% |
| National Average | |
30% |
| Percent of patients who reported that the area around their room was "Always" quiet at night. | ||
| This Hospital | |
63% |
| State Average | |
57% |
| National Average | |
58% |
| Percent of patients at each hospital who reported that YES they were given information about what to do during recovery. | ||
| This Hospital | |
88% |
| State Average | |
86% |
| National Average | |
82% |
| Percent of patients who reported that they were not given information about what to do during their recovery at home. | ||
| This Hospital | |
12% |
| State Average | |
14% |
| National Average | |
18% |
| Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest). | ||
| This Hospital | |
1% |
| State Average | |
7% |
| National Average | |
9% |
| Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest). | ||
| This Hospital | |
18% |
| State Average | |
22% |
| National Average | |
24% |
| Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). | ||
| This Hospital | |
81% |
| State Average | |
71% |
| National Average | |
67% |
| Percent of patients who reported NO they would not recommend the hospital. | ||
| This Hospital | |
3% |
| State Average | |
4% |
| National Average | |
5% |
| Percent of patients who reported YES they would probably recommend the hospital. | ||
| This Hospital | |
9% |
| State Average | |
21% |
| National Average | |
26% |
| Patients who reported YES they would definitely recommend the hospital. | ||
| This Hospital | |
88% |
| State Average | |
75% |
| National Average | |
69% |